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Five of the Top Ten Lessons Learned from the Front Lines of Client Services
The world of planned giving is complex and fascinating. It is squarely at the intersection of philanthropy and estate planning, but it also overlaps with the areas of law, taxation, investments, and human behavior. There are so many nuances and specialty areas of knowledge that the gift planning professional can easily become overwhelmed and lose sight of the core issues. We at PG Calc hesitate to say, “we’ve seen it all,” but in some ways, we have!
We produce software for gift planning and gift administration, and we provide a wide array of services ranging from consulting to web services. We thought it might be helpful to pause for a moment and share what we’ve identified as the top 10 lessons (this is the first installment of 5) in planned giving that we have learned over the 37 years of our company’s existence. These are not necessarily in order of importance or relevance, and of course, they represent only a tiny portion of the knowledge required for any modern-day gift planner.
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